top of page

Shipping policy

  • Orders are processed within 1–2 business days, excluding weekends and holidays.

​

  • ​If you notice an error in your shipping information, please contact us as soon as possible. Address changes cannot be guaranteed once an order has been shipped.

​

  • Tracking information will be provided once your order has shipped.

​

  • Please double-check your shipping address before placing your order.

​

  • Sorry but we are not responsible for delays caused by shipping carriers, weather, holidays, or other circumstances outside our control.

​

  • Packages marked as delivered are not eligible for replacement due to loss or theft.

​

  • For damaged or incorrect items, please contact us within 10 days of delivery with your order number and photos.

​

  • Shipping fees are non-refundable unless the error was made on our end.

Return
​Refund

  • Refunds cannot be issued for items that have been opened or used, change-of-mind purchases, products with minor cosmetic or exterior imperfections.

​

  • Refund requests must be submitted within 10 days of receiving your order.

​

  • The 10-day period begins on the date your package is marked as delivered by the shipping carrier.​ Please inspect your order as soon as it arrives.

​

  • Returns and refunds cannot be accepted after the 10-day period has passed.

​

  • If your package arrives damaged or you receive an incorrect item, please email us at areumnailhaul@gmail.com with:

             Your order number

             Details about the issue and photos.

​

  • We’ll be happy to work with you to find a solution.

​

  • Return shipping fees is not covered​. The fees will be deducted from your final refund amount.

bottom of page